All orders placed before 12 p.m. on a weekday will be shipped the same day. Orders to Denmark will be delivered by GLS within 1–2 business days. All orders outside Denmark are delivered by UPS within 2–5 business days, depending on your location. Once your order has been shipped, you’ll receive an email or text message with your tracking number. 

Delivery to Denmark:
You’ll receive free delivery to GLS package shops in Denmark if your total purchase exceeds 599 kr.

GLS package shop: 39 kr.
GLS business delivery: 49 kr.
GLS home delivery: 59 kr.

Delivery to Germany & Austria:
You get free delivery to Germany or Austria if your total purchase exceeds 65 EUR

UPS home delivery 7 EUR

Delivery to other European countries:
UPS home delivery: 10 EUR
UPS parcel shop delivery: 8 EUR

We ship to the following countries:

Denmark
Belgium
Bulgaria
Cyprus
Estonia
Finland
France
Greece
Ireland
Italy
Croatia
Luxembourg
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Czech Republic
Germany
Hungary
Austria

Returns & Right of Withdrawal
You have a 30-day full right of return on items purchased from our online store. If you wish to return your items and cancel your purchase, you must do so no later than 30 days after the order has been delivered to a package pickup location or your address. 

Items must be returned in new and unused condition and preferably in their original packaging. You are, of course, welcome to try the item at home, just as you would in a physical store.
When returning an item, it must be securely packaged. Damage resulting from inadequate packaging may void your rights, making it impossible to return your item. While the return shipment is in transit to our warehouse, you bear the risk for the items. Therefore, be sure to keep the receipt for drop-off, as well as the tracking number.

All returns must be processed through our returns portal:
https://bundgaard.floatanalytics.com

In the portal, select the reason for the return and you will then be presented with the return method that applies to your country:

• Denmark: You’ll receive a QR code that you can use at any GLS package shop.
  
• Other countries: You’ll receive a DHL return label via email, which you’ll need to print and attach to the package yourself.
  

You do not need to arrange shipping or choose a carrier yourself; everything is handled digitally through the returns portal.

Items should be sent to:
Bonvita Footwear Company Warehouse
Industrivej 3A, Gate 1-2 4632
Bjæverskov
DK

Refunds
Once we have received your return package, we will refund the amount to the payment card you used for the purchase, typically within approximately 5 business days.
Return shipping costs will be deducted from your refund when you use our return label/QR code:

• Denmark: 39 DKK
  
• Other countries: 8 EUR