All orders placed before 12 pm on a weekday will be shipped the same day. Orders to Denmark are delivered by GLS or DAO within 1-2 business days. All orders outside Denmark are delivered by DHL within 2-5 business days, depending on your location. Once your order has been shipped, you will receive an email or SMS with your tracking number.

Delivery to Denmark:
You get free delivery to parcel shops in Denmark if your total purchase exceeds DKK 599.
GLS parcel shop. 39 kr.
GLS business delivery 49 kr.
GLS home delivery 59 kr.

DAO parcel shop 29 kr.
DAO home delivery 49 kr.

Budbee parcel shop 49 kr.

Delivery to Germany:
You get free delivery to Germany if your total purchase exceeds 65 EUR
DHL home delivery 7 EUR

Delivery to other European countries:
DHL home delivery 10 EUR

We ship to the following countries:

Denmark
Belgium
Bulgaria
Cyprus
Finland
France
Greece
Ireland
Italy
Croatia
Luxembourg
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Czech Republic
Germany
Hungary
Austria

Returns & right of withdrawal
You have a 30-day right of return on items purchased on our webshop. If you wish to return your goods and cancel your purchase, you must do so within 30 days of the order being delivered to a parcel shop or your address.

The goods must be returned in new and unused condition and preferably in the original packaging. You may of course try the item at home as you would in a physical store.
When returning the item, it must be packed securely. Damage due to inadequate packaging may result in your rights being voided and it will therefore not be possible to return your item. While the return order is in transit to our warehouse, you bear the risk for the goods. Therefore, remember to save the receipt and track and trace number.

All returns must be created via our returns portal:
https://bundgaard.floatanalytics.com/

In the portal, you select the reason for return and then receive the return method that suits your country:

• Denmark: You will receive a QR code that you can use in all GLS parcel shops.
  
• Other countries: You will receive a DHL return label via email, which you must print and attach to the package yourself.
  

You don't need to arrange shipping or choose a carrier yourself, it's all done digitally via the returns portal.

Goods are sent to:
System Transport A/S
Bonvita Footwear Company ApS
Kumlehusvej 1B
Gate 1-3
DK-4000 Roskilde
Denmark

Refund
Once we have received your return package, we will refund the amount to the payment card you used for the purchase, typically within about 5 business days.
Return shipping will be deducted from your amount when you use our return label/QR code:

• Denmark: 39 DKK.
  
• Other countries: 8 EUR