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Delivery and Returns

All orders placed before 12 noon on a weekday will be shipped the same day. Orders to Denmark are delivered by GLS or DAO within 1-2 business days. All orders outside Denmark are delivered by B2C Europe within 2-5 business days, depending on your location. Once your order has been shipped, you will receive an email or SMS with your tracking number.

Shipping prices
You get free delivery to parcel shops in Denmark if your total purchase exceeds DKK 599.

Delivery to Denmark:
GLS parcel shop. 49 kr.
GLS home delivery 59 kr.

DAO parcel shop 39 kr.
DAO home delivery 49 kr.

Delivery outside Denmark:
We deliver to a parcel shop or home delivery, depending on what is possible for your location. It costs 9 EUR and you will receive a tracking number when your order is ready for shipment.

We ship to the following countries:

Denmark
Sweden
Germany
Netherlands
France
Hungary
Poland
Austria
Belgium
Czechia
Estonia
Finland
Greece
Ireland
Portugal
Spain
Slovakia
Italy
Latvia
Slovenia
Luxembourg

Returns & right of withdrawal
There is a 30-day right of return on goods purchased on the website. If you wish to return your goods and cancel the purchase, you must do so no later than 30 days after the order has been delivered to a parcel shop or delivered to your address. Returned goods must be in new and unused condition. However, you have the right to try the item on at home. Items must be returned in original packaging. Returned items must be accompanied by a completed returns slip so that we can identify your order.

The return amount will be refunded to the credit card from which the item was purchased within approx. 5 business days. Returns from Denmark cost DKK 39 when using the enclosed return label. You will be refunded the full amount, including shipping costs for delivery of your order. However, you will not be refunded the shipping costs if you only return part of your purchase.

For orders delivered outside of Denmark, you are responsible for returning your package to our warehouse. We only accept return methods with delivery.

How to return:

1/ Pack the items in the original packaging and wrap them securely (we recommend using the bag/package that was used on delivery)

2/Fill out the enclosed return slip and place it in the package.

3/Attach the return label to the package and drop it off at a parcel shop.

Items must be sent to:
System Transport A/S
Bonvita Footwear Company ApS
Kumlehusvej 1B
Gate 1-3
DK-4000 Roskilde
Denmark